I just read through The Nice Guide to Nice Replies, and this recommendation stood out for me: 9. Say sorry! People love an honest, genuine apology. In a study by the Carey School of Business, satisfaction with service recovery doubled (from 37% to 74% satisfied) when an apology was added on top of other compensation … Continue reading It’s OK to say sorry – if you mean it
Gracie is colleague at Automattic. Another example of how work-life balance can turn out in real life: Slamming the door behind you at 7:30 AM, knowing you’re running late because that 40 minute commute just turned into a 50 minute commute…sound familiar? That was my life until almost two years ago. Roll out of bed … Continue reading More remote working moms
I live in Mataró, very close to Barcelona. Many friends commute daily into the metropolis, putting up with crowded trains or traffic jams. I don't. I am Happiness Engineer for WooCommerce, a division of Automattic (and we are hiring). Our offices are not in Barcelona. Our offices are where we are. We are a distributed company. … Continue reading 50 Shades of Support
After 4 years debating with myself, I have finally switched to Colemak. This is my experience.
With three friends we've decided to collect these €2,000 (or more) to add our grain of sand. On April 1st (and 2nd) we'll run 100km from Olot to Platja d’Aro, to celebrate that we made it. I won't ask you to run with us. But...
A great post about how discovering your own strength sometimes is quite different to what your strengths are officially.
Growing up, I did well inmath and science — areas I was told repeatedly I was special todo well in. I felt a sense of rarity, and thought, “If I’m good in these, when others struggle, then this is where I should direct my life.”
By the time I arrived in college, it did notoccur to me to studyanything other than science. I loved nature, was heartsick about habitat destruction and the seeming disregard and disrespect humans had for our own habitat, andI wanted to pursue a paththat would apply my science aptitude to helping the environment.
Many times, the first step to helping is understanding. You must know how a system works, what it needs, and how its needs are not beingmet in order to help make the system healthy again. So I pursued a degree in ecology, the study of the interactions among living things and their environment.
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The mountains used to be my thinking space - before I had kids that is. Whenever I felt drained, tired, angry, overwhelmed or any combination of the above I would put on my running shoes and take off for the mountains, somedays for hours at a time. Since the birth of our … Continue reading The intimate link between my junk drawer and my brain