Since moving into a leads role at Automattic, my responsibilities have changed quite a bit. Where previously I focussed on direct customer interactions (and some quality assurance), my primary concern is now my team and the division. This beckons the question: how do I organize my day? And what should I be doing? This very question was part of my most recent coaching conversation
Ever wondered HOW you are supposed to learn all those live-changing crucial skills recommended by all those gurus? Let me share some pragmatic experiments that should get you started.